Member Services Representative

Top Job

Located in Asheville, NC

Salary: $16- $18/hr

WORLD NEWS GROUP is a news organization with a Christian worldview that produces daily coverage of current events worldwide through print magazines, online articles, podcasts, and video news programs.

We are committed to providing quality customer service in a fun and positive work environment.
Our company is looking to hire a personable, courteous person to play a key role as a member services representative. 

Schedule: Full-Time Position (M-F 9:00 am-5:30 pm)

Pay: $16-$18/hr 

Specific Responsibilities:
● Retain product knowledge and protocols
● Provide quality service and support to customers via phone, email, chat, and mail correspondence
● Data/order entry and management of customer information
● Assess customers’ needs and provide appropriate solutions

Qualifications & Skills:
● Prior call center/customer service experience
● Familiarity with CRM systems and practices
● Clear and concise communication both verbal and written
● Ability to work independently and as a team
● Ability to multi-task, prioritize, and manage time effectively
● Detail oriented
● Excellent organizational skills
● Proficient in Google Suite

Terms & Benefits:
● Paid Holidays
● Paid Time Off
● Insurance
● 401(K)
● Opportunity for bonus and rewards

Apply Now