Inside Customer Service Representative


Located in Amherst, NY

Salary: $22/hour

Express Employment Professionals is looking for an Inside Customer Service Representative for a ceramic company in Amherst, NY!


Looking for a friendly and motivated addition to a growing team!


Pay: $22/hour

Hours: 9am-3pm / Monday-Friday


Customer Service Representatives tasks will be:

  • Sales order Entry, pick ticket generation, and order invoicing for Abrasive and ceramic sales.

  • Drop ship/direct shipment purchase order and sales order entry and generation.

  • Management of material transfers between company locations and warehouses.

  • Point of contact for intercompany sales.

  • Establishing and maintaining electronic customer and vendor files.

  • Aiding Vice President of Sales Organize, maintain, and expand pricing and customer data files.

  • Credit card sales processing.

  • EDI entry of acknowledgments and invoicing when necessary


Customer Service Representatives will possess the following skill sets:

  • College degree preferred, High school diploma minimum.

  • Fluent in Microsoft word and excel spread sheets.

  • Good phone skills.

  • Good organizational skills.

  • Knowledge of Prophet 21 computer system a plus.

  • Experience in a parts business or inventory control background a plus.

  • Knowledge of traffic industry (inbound and outbound trucking) a plus.


Interested candidates please forward your resume to for immediate consideration


Express Employment Professionals

3140 Sheridan Drive

Amherst, NY 14226


Express Office: Buffalo
3140 Sheridan Drive
Suite 2
Amherst, NY 14226
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