Inside Customer Service Representative

Located in Amherst, NY

Salary: $22/hour

Express Employment Professionals is looking for an Inside Customer Service Representative for a ceramic company in Amherst, NY!

 

Looking for a friendly and motivated addition to a growing team!

 

Pay: $22/hour

Hours: 9am-3pm / Monday-Friday

 

Customer Service Representatives tasks will be:

• Sales order Entry, pick ticket generation, and order invoicing for Abrasive and ceramic sales.

• Drop ship/direct shipment purchase order and sales order entry and generation.

• Management of material transfers between company locations and warehouses.

• Point of contact for intercompany sales.

• Establishing and maintaining electronic customer and vendor files.

• Aiding Vice President of Sales Organize, maintain, and expand pricing and customer data files.

• Credit card sales processing.

• EDI entry of acknowledgments and invoicing when necessary

 

Customer Service Representatives will possess the following skill sets:

• College degree preferred, High school diploma minimum.

• Fluent in Microsoft word and excel spread sheets.

• Good phone skills.

• Good organizational skills.

• Knowledge of Prophet 21 computer system a plus.

• Experience in a parts business or inventory control background a plus.

• Knowledge of traffic industry (inbound and outbound trucking) a plus.

 

Interested candidates please forward your resume to jamisyn.huckle@expresspros.com for immediate consideration

 

Express Employment Professionals

3140 Sheridan Drive

Amherst, NY 14226

716-833-3348

Apply Now