Front Office Coordinator with room for growth

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Located in Redding, CA

Salary: $16-18 depending on exp

About Express:

 

Express Employment Professionals, named ClearlyRated Best of Staffing® Client and Talent Awards winner for the past 7 years, is hiring internally.  We help people in our community find work every day.  Express Employment Professionals in Redding wants to make a difference locally and across North America.  With more than 800 locations across the U.S., Canada, and South Africa, we are on a mission to put a million people to work annually.

 

About the Client:

 

Express Employment Professionals is hiring internally for a Front Office Coordinator with room for advancement to a Staffing Consultant role.

 

About the Position:

 

This position is a first impression for any client or associate that calls or walks into our office.  You must be presentable and pleasant with a knack for multi-tasking and be extremely detail oriented.  There is potential for advancement into a Staffing Consultant role.

 

Job Description/ Responsibilities:

 

As a Front Office Coordinator, you will provide pleasant and helpful assistance to visitors and callers to include answering phones, greeting visitors, taking and relaying messages, and performing various general clerical duties

Answer the multi-line phone console and properly route the calls or provide appropriate information to the caller

Calls are to be handled expeditiously, in a professional and business-like manner while being friendly and using a high standard of customer service

Prioritize calls and escalate customer service issues through the proper routing system

Provides back-up phone support through the message center phone

Take and deliver messages promptly

Greet visitors and contact the employee the visitor is to see

Responsible for helping associates and providing guidance in policies and procedures as it relates to their job

Maintain the lobby in a neat and orderly fashion to include visitor reading materials

Perform other duties as assigned by the direct supervisor

Help associates with onboarding questions related to state and federal employment forms

Complete in person onboarding and finalize electronic onboarding in database

Reach out to new applicants and schedule them for phone interviews

Enter new applicant information into database

Complete I9 verifications via E-verify

Filing

 

Qualifications:

 

You MUST have previous office experience

You MUST be detail oriented

You MUST have the capacity to multi-task

You MUST be friendly and outgoing with a professional appearance

You MUST have the ability to answer multiple lines and have excellent phone etiquette

You MUST have excellent written, verbal, time management, and organizational skills

You MUST have excellent grammar and spelling skills

 

Shift:

 

Monday-Friday 8 am to 5 pm with a 1 hour lunch and 2 breaks

 

Compensation:

 

$16-$18 per hour depending on experience with the potential to move into a staffing consultant role

 

About You:

 

You are attentive, responsive, and can take control of situations.

You are personable, determined, and driven to make a difference. You can see beyond a problem, respond to situations in crafty ways, and put a positive and professional spin on any situation.

Multitasking and professionalism are natural habits.

You thrive on succeeding, overcoming challenges, and have an exceptional work ethic.

Friends and co-workers describe you as a highly organized and productive person.

You are a team player and an individual performer who can quickly connect with others inside and outside of the company.

You naturally possess a “can get it done attitude” even when the odds are not in your favor.

You are very organized and disciplined and can effectively manage multiple conflicting priorities and deadlines in a rapidly changing environment.

You are reliable and are always looking for what to do next.

You are at least 18 years of age.

 

Pre-employment screenings if required by the client

 

Express Employment Professionals – Redding

2697 Victor Avenue

Redding, CA  96002

530-221-7044 call or text

Jobs.ReddingCA@ExpressPros.com

 

#Redding2340

Express Employment Professionals is an equal opportunity Employer. 

Express Office: Redding
2697 Victor Avenue
Suite B
Redding, CA 96002
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