Customer Service Representative

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Located in Edina, MN

Salary: up to $20/hr

Express Employment Professionals is helping a local Edina company in their search for a Customer Service Representative. The Customer Service Representative will interact with customers, promptly respond to all inquiries in a courteous and efficient manner, encourage the sale of company products, and provide information to customers on product features, prices, services and substitutes when asked. Ideally Looking for someone who has worked in a high volume customer service role before that understands how to manage large volume customer orders/accounts. Apply now if you meet the requirements below!

 

Responsibilities:

  • Answer and transfer incoming phone calls
  • Informs customer of unit prices, shipping date, anticipated delays, invoice questions, warranties and product information
  • Receive and check customer complaints
  • Enter orders into computer
  • Answers questions from customers or directs them to the person who is able to assist them

 

Requirements:

  • High School Diploma required
  • Recent customer service experience
  • Exceptional experience in effective business communications, including grammar and phone/email etiquette required
  • Computer proficiency with a good working knowledge of MS Word and Excel required
  • Exceptional speed and accuracy for data entry
  • Strong organizational skills

 

Schedule:

  • Monday through Friday 8:00 am to 5:00 pm

 

Express Employment Professionals provides one of the most comprehensive benefits packages in the industry to contract workers.

  • Holiday pay
  • Medical benefits
  • 401K
  • Direct Deposit
  • Weekly Pay

Click on Apply Now to be considered for this Customer Service Representative position in Edina, MN!

 

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Express Office: Edina (Minneapolis/Saint Paul Metro)
5151 Edina Industrial Boulevard
Suite 100
Edina, MN 55439
Apply Now