Customer Service Representative

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Located in Woodland, WA

Salary: $19- $23

Express is actively seeking a Customer Service Representative. This is an excellent evaluation-hire position with a very well-established manufacturing company in Woodland, WA. 

 

Pay Range: $19-$23 per hour/ DOE.

 

Job Description:

Interact with customers and sales personnel to provide and process information in response to orders, inquiries, concerns and requests about products and services. Support sales activities, design and develop of brochures, catalogs, and tradeshow and event materials, develop of promotions and corresponding materials.

 

Key Responsibilities

  • Respond promptly to customer inquiries. Handle and resolve customer concerns. Obtain and evaluate all relevant information to handle inquiries and concerns.
  • Deal directly with customers either by telephone, electronically or face to face.
  • Process customers’ purchase orders and requests.
  • Verify all PO’s match in the system for other departments.
  • Serves as liaison between the manufacturing and sales.
  • Coordinate pickup and delivery of product with clients and carriers.
  • Communicate and coordinate with internal and external departments.
  • May supports sales by preparing presentations, providing flyers, product demonstration, and capability booklets, compiling account and product analyses.
  • Perform other related duties as require.

 

Skills

  • High School Degree required. Bachelor’s degree preferred or Associates degree with equivalent work experience. Two years’ experience recommended in a customer service, sales, or marketing.
  • Excellent spelling, grammar and writing skills.
  • Meets deadlines and establishes clear priorities quickly while working both independently and as part of a team.
  • Must excel at working under deadlines.
  • Excellent written and oral communication,
  • Ability to travel occasionally
  • Excellent computer skills, comfortable with Microsoft Office Suite, including Word, Excel, and PowerPoint. Publisher a plus!
  • Creative and technical writing ability
  • Ability to make public presentations
  • Strong customer services skills
  • Adaptability, flexibility, and organization
  • Truthfulness and honesty in all communications
  • Ability to communicate with internal and external customers
  • Ability to handle multiple projects
  • Organizational skills
  • Consistent and punctual attendance

 

 

Need more information about this Customer Service Representative job?

Contact Kasie Stecker, our Administrative and Professional Staffing Consultant at (360) 414-1200, or by email jobs.longviewwa@expresspros.com. Please add “Customer Service Rep to the subject line of your email.

 

Associate Benefits

While working for Express, our associates can also become eligible for a variety of benefits*:

  • Referral bonuses - $100 per employee referred after 80 hours worked.
  • Medical plan
  • Dental plan
  • Vision/eyewear plan
  • Prescription drug reimbursement
  • Short-term disability
  • Direct deposit
  • Sick Pay
  • Safety incentives
  • 401(k) retirement savings plan
  • Life insurance

At Express, we will assess your skills; offer you interview and resume writing tips, and work with you to find a job that fits your needs and abilities. You will never pay a fee at Express and you will have the opportunity to earn benefits. We have more than 200 jobs available every month and we want to talk to you! To find our more, contact us today!

 

TO APPLY

  1. Stop by our office at 1208 Washington Way Suite 130, Longview, WA 98632 (Monday-Friday 8am-5pm)
  2. Call Express Employment Professionals at 360-414-1200 to speak with a hiring manager
  3. Text "Jobs" to 360-414-1200
  4. Complete the application on our website expresspros.com/longviewwa
  5. Submit your resume via email to longviewwa@expresspros.com

"All employment offers are contingent on the successful completion of a pre-employment drug screening in compliance with all applicable federal and state laws."

Express Office: Longview
1208 Washington Way
Suite 130
Longview, WA 98632
Apply Now