Customer Experience Specialist

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Located in Livonia, MI

Salary: Up to $20/hr

Customer Experience Associate - Up to $20.00/hour

Express is currently searching for Customer Experience Associates who have a passion for helping others for our clients in the Livonia, Novi, and Farmington Hills areas. Customer Experience Associates will receive inbound calls, and perform outbound follow up calls with clients. You'll assist with general inquiries, problem solve, and assist with increasing customer satisfaction.

Highlights:

  • Weekly pay
  • Dental, Vision, and Medical insurance
  • Direct Hire available after evaluation period
  • Set schedule; Monday – Friday, 1st shift.

Duties:

  • Receiving orders via phone/email
  • Handling confidential and sensitive personal information
  • Tracking and following up with clients’ accounts, ensuring all accounts are up to date
  • Data entry and processing payments over the phone
  • Handling all customer inquiries with a positive attitude

Requirements:

  • High attention to detail
  • Positive communication skills
  • Proficient in computer skills
  • Call center, or high call volume experience
  • Document processing or data entry

Express Office: Farmington Hills
37457 Schoolcraft Road
Livonia, MI 48150
Apply Now