Sales Coordinator

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Located in Buffalo, NY

Salary: $18/hour

Sales Coordinator for Printing Company in Buffalo, NY!

 

Pay: $18/hour

Hours: 8AM-5PM/M-F

 

The Sales Coordinator is responsible for supporting the Sales team to create and maintain a trustworthy relationship with our valued clients by providing courteous, knowledgeable and timely responses to customer inquiries. This includes following and enforcing the terms of the contract, processing transactions, and internally coordinating all customer orders and initiatives.

 

What you’ll be doing:

  • Develops and maintains a relationship with the client, understanding customer requirements and expectations
  • Responds to all customer inquiries regarding delivery, specifications, order expediting, etc. in a timely manner
  • Receives and accurately processes customer transactions such as orders, releases, or returns
  • Communicates and implements all terms of sales contract and company policies (i.e. freight, minimum order, returns, etc.)
  • Monitors orders through system, including regular order follow-up, to ensure timely delivery, and expedites as needed
  • Collaborates harmoniously with internal manufacturing and support staff, throughout the order fulfillment and problem resolution process for customers, including: logistics, quality issues, credit collection and management, etc.
  • Ensures ongoing customer satisfaction and resolves any complaints
  • Responsible for keeping all contact and information systems up to date, accurate, and complete
  • Performs other related duties and participates in special projects as assigned

 

Experience and Skills needed

  • Related coordination experience in a manufacturing environment
  • Bachelor’s degree or equivalent combination of education and experience, in printing, packaging, or paper converting
  • Highly organized and detail oriented for a fast paced, constantly changing environment
  • Excellent writing abilities and phone manner to interact professionally and courteously with clients/coworkers
  • Must be able to efficiently manage multiple projects and tasks simultaneously.
  • Intermediate computer skills required in MSOffice, Microsoft AX experience an asset
  • Effective time management skills and ability to adapt quickly to changing priorities
  • Proven creative problem solving abilities
  • Accuracy with managing data and attention to detail
  • Self-motivated, enthusiastic, high energy, team player focused on the goals of the organization

 

Applicants please forward your resume to jamisyn.huckle@expresspros.com for immediate consideration

 

Express Employment Professionals

3140 Sheridan Drive

Amherst, NY 14226

716-833-3348

Express Office: Buffalo
3140 Sheridan Drive
Suite 2
Amherst, NY 14226
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