Customer Service Representative / Inside Sales Rep

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Located in Woodland, WA

Salary: $20.00 to $21.00

Express is actively seeking a Customer Service Representative / Inside Sales Rep. This is an excellent evaluation-hire position with a very well-established manufacturing company in Woodland, WA. Compensation is $20-$21 per hour, depending on experience.

 

Job Description:

Interact with customers and sales personnel to provide and process information in response to orders, inquiries, concerns and requests about products and services. Support sales activities, design and develop of brochures, catalogs, and tradeshow and event materials, develop of promotions and corresponding materials. This position will be responsible for some customer service accounts and back up for other customer service representatives.

 

Key Responsibilities

  • Respond promptly to customer inquiries. Handle and resolve customer concerns. Obtain and evaluate all relevant information to handle inquiries and concerns.
  • Supports sales by preparing presentations, providing flyers, product demonstration, and capability booklets, compiling account and product analyses.
  • Deal directly with customers either by telephone, electronically or face to face.
  • Process customers’ orders and requests.
  • Attend and exhibit at trade and community fairs.
  • Serves as liaison between the manufacturing and sales.
  • Communicate and coordinate with internal and external departments.
  • Perform other related duties as require.

 

Skills

  • High School Degree required. Bachelor’s degree preferred or Associates degree with equivalent work experience. Two years’ experience recommended in a customer service, sales, or marketing.
  • Excellent spelling, grammar and writing skills.
  • Meets deadlines and establishes clear priorities quickly while working both independently and as part of a team.
  • Must excel at working under deadlines.
  • Excellent written and oral communication, Organization, General Math Skills, Data Entry Skills, problem-solving skills, and thorough attention to detail
  • Proficient in math
  • Ability to travel occasionally
  • Excellent computer skills, comfortable with Microsoft Office Suite, including Word, Excel, and PowerPoint. Publisher a plus!
  • Creative and technical writing ability
  • Ability to make public presentations
  • Strong customer services skills
  • Adaptability and flexibility
  • Truthfulness and honesty in all communications
  • Ability to communicate with internal and external customers
  • Ability to handle multiple projects
  • Organizational skills
  • Consistent and punctual attendance

 

Apply online or at our office:

Express Employment Professionals can help you find the job that is a good fit for your needs and abilities, and you’ll never pay a fee for our services and support.

Kasie Stecker is eager to serve as your contact for this position, as well as many others in our area. Take the first step toward your success. Apply with Express today!

www.expresscowlitzcounty.com

 

Our location: 1208 Washington Way Ste 130 - Longview, WA 98632

 

(360)225-0700 or (360)414-1200

 

Need more information about this Customer Service Representative job?

Contact Kasie Stecker, our Administrative and Professional Staffing Consultant at (360) 414-1200, or by email jobs.longviewwa@expresspros.com. Please add “Customer Service Rep to the subject line of your email.

 

Benefits of working with Express:

  • Medical benefits
  • Sick Pay
  • Referral bonuses

 

At Express, we will assess your skills; offer you interview and resume writing tips, and work with you to find a job that fits your needs and abilities. You will never pay a fee at Express and you will have the opportunity to earn benefits. We have more than 200 jobs available every month and we want to talk to you! To find our more, contact us today!

 

TO APPLY

  1. We take walk in interviews Mon.-Fri from 9am-3pm at 1208 Washington Way in Longview 
  2. Complete the application on our website com
  3. Submit your resume via email to woodlandwa@expresspros.com
  4. Call Express Employment Professionals at 360-414-1200or 360-225-0700 to speak with a hiring manager (Mon-Fri, 8am to 5:00pm).

 

"All employment offers are contingent on the successful completion of a pre-employment drug screening and criminal background check in compliance with all applicable federal and state laws."

Express Office: Longview
1208 Washington Way
Suite 130
Longview, WA 98632
Apply Now