Customer Care

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Located in Indianapolis, IN

Salary: $18.00 - $22.00 Hourly BOE

Customer Care Representative

Shift: Monday – Friday, 8Am – 5PM

Pay: $18.00 - $22.00 hourly BOE

Where: East side of Indianapolis

Duties:

  • Process vehicle warranty related paperwork
  • Update all customer information in various databases
  • Follow up with internal requests and provide detailed notes in systems
  • Provide clerical support to Care Manager
  • Deploy and record customer satisfaction surveys based on communication with customer
  • Catalogue vehicle delivery packets and scan all contents to operating system, ensuring every vehicle is delivered with proper documentation

 

Qualifications:

  • A minimum of 2 years experience in an admin or customer service (involving data entry) role
  • Working knowledge and skills within Microsoft Office suites (outlook, word, excel), TEAMS
  • Can type 35+ words per minute
  • Great multi-tasker
  • Great job history with longevity at past companies
  • Highschool Diploma or GED

To apply:
Text CUSTOMER CARE to 317-251-3608.
E-mail resume to:
Cydney.clouse@expresspros.com
Visit ExpressIndyEast.com.

Benefits Available to Eligible Express Associates:

  • Medical and Dental
  • Holiday Pay (6 Days Observed)
  • 401(k) Retirement Savings Plan
  • Vision/Eyewear Plan
  • Life Insurance
  • Prescription Drug Reimbursement
  • Short-Term Disability
  • Referral Bonuses
  • PerksAtWork access for discounts on 1000s of items
  • Employee Assistance Program
  • Access to 100+ free courses on ExpressLearn

Express Office: Indianapolis (East)
5060 East 62nd Street
Suite 118
Indianapolis, IN 46220
Apply Now