Customer Care Representative

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Located in Fairfield, CA

Salary: $18.00+DOE

LOCAL FOUNDATION SUPPORT, REPAIR, AND MOISTURE CONTROL COMPANY IN BENICIA IS SEEKING A CUSTOMER CARE REPRESENTATIVE. THE PAY IS $18.00+DOE. THIS IS A LONG- TERM OPPORTUNITY!

 

Key Responsibilities:

Set and confirm customers’ appointments with the company, leaving them happy that they scheduled with us · Follow up with customer and team questions as needed · Perform administrative duties as needed by management · Provides empathetic and solution-driven support when customers are unhappy and when the team needs help solving an issue · Ensure all paperwork and data entry is completed the right way and on time · Be an ambassador for the  company’s culture and purpose · Consistently provide a remarkable experience for customers · Perform other duties as needed for the success of our team  Skills, Education, and Experience -Great communicator with customers and the team ·Able to communicate in English over the phone, in person, and in written form- quick study, able to understand and follow processes - able to multitask problem solver proficient in technology, including Salesforce, Gmail, Google Drive, and Microsoft Office · Have at least 1 year of experience in the customer service field (3+ years preferred) high school diploma or GED. 

 

Please contact Peggy today at 707-446-2150 or email your resume to jobs.vacavilleca@expresspros.com

Express Office: Vacaville
1411 Oliver Road
Suite 101
Fairfield, CA 94534
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