Accounting Specialist 1- Billing Collection Customer Service Rep

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Located in Redmond, OR

Salary: $20.67

 THIS POSITION IS IN REDMOND 

 

 

POSITION TITLE:  Accounting Specialist 1 – Billing & Collection Customer

 

PURPOSE OF POSITION:

Performs a limited variety of accounting, receptionist, and general office support duties, such as, but not limited to, customer service for Billing and Collection division, City informational resource, sorting mail, cash receipting, vouchers, timesheets, business licenses, City forms and permits, accounts receivable for water, sewer, storm water, and garbage accounts. Duties are somewhat independently guided by and performed in accordance with established procedures and specific instructions.

 

 

ESSENTIAL JOB FUNCTIONS:

The position provides primary customer related services to the City’s utility customers for water, sewer, stormwater and garbage services. Services include receiving customer payments via mail, in person, or over the internet. The position also includes researching and responding to customer questions and complaints.

 

This position will be asked to perform the following duties:

  • Greet customers/visitors in person or over the phone
  • Input data into an automated financial system
    • Set up new customers
    • Enter work orders for setup, maintenance, and termination of customer accounts
    • Process cash receipts
    • Calculate various customer payments
    • Determine outstanding balances
  • Calculate payoff figures for customer balances and lien checks
  • Operate a cash drawer, collect, balance and account for all funds on a daily basis
  • Identify and correct any errors and/or discrepancies
  • Maintain other routine accounting functions and general office duties such as:
    • Filing
    • Grouping/sorting documents for processing in alphabetical and/or numerical order
    • Compiling information and preparing routine, recurring summaries, and reports on account status
  • Respond to a variety of department and vendor requests for information relative to assigned function
  • Provide information or services as authorized or refers to appropriate individual for direction
  • Provide adequate back up of other Billing and Collection division positions as required due to normal absences
  • Cross training will be essential
  • Perform other related work as required or assigned

 CALL NATASHA FOR MORE INFORMATION ON THIS POSITION AT 541-389-1505

#3124JOBS

 

 

 

Express Office: Bend
61379 South Highway 97
Bend, OR 97702
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