Air Export Agent

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Located in Elk Grove Village, IL

Salary: $20-$25

Air Export Agent responsibilities:

  • Obtain Shipment docs from either offices/handling agents or clients and compare them with imported shipments.
  • Confirm all shipment information with origin to initiate shipment- knowledge of Inco term required.
  • Track and trace shipments according to specified protocols and ensure that any missing shipments are flagged with high alerts.
  • Prepare and process documentation such as house and master/ house bills of lading, commercial docs. and regulatory paperwork
  • perform data entry in accurate and timely manner, to ensure that the import database is kept updated.
  • Review/update; verify fees, customer profile, SOP, and rates per quote or customer SOP/work instructions
  • Work with Accounts receivable
  • Coordinate the release of goods from Customs, carriers, and govt agencies by providing them with info that they require to process items.
  • Provide advice to customers on import restrictions, tariff systems and insurance requirements
  • Increase customer satisfaction and business share through regular contact(I.E phone, email, possible visits)

Air Export Agent requirements:

  • Requires to be bilingual: English-Spanish or English-Mandarin or English-Cantonese or English-Taiwanese.
  • Ability to sit at a computer all day

 

Express Office: Elk Grove Village
1506 Elmhurst Road
Elk Grove Village, IL 60007
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