Customer Support Specialist

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Located in Indianapolis, IN

Salary: $21-26/hr

Job Summary/Company Information: 

  • The Specialized Recruiting Group of Express Employment Professionals is partnered with a Franklin printing and graphics company looking to hire a Customer Support Specialist!
  • This person will interact with customers by phone, email, or in-person
  • Set up new customer accounts, respond to inquiries, requests, and concerns about products and services
  • Provide pricing estimates, delivery details, and process orders
  • Work with external vendors for pricing and selection of products
  • Organize projects efficiently to meet customer time frames
  • Communicate and coordinate with other internal departments
  • Track orders from start to finish to ensure order is correct and delivers on time
  • Order paper and other supplies as needed to complete orders

Pay/Benefits: 

  • $21-$26/hr based on experience
  • Evaluation to hire or Direct Hire Opportunity
  • Holiday pay, PTO, and Simple IRA with match
  • Medical benefits not provided

Schedule: Monday-Friday,7a-3:30p OR  8am-4.30pm

Requirements:

  • Ideal candidate will have experience/knowledge of printing processes
  • Knowledge of paper types/weights preferred
  • Outstanding customer service and interpersonal skills
  • Excellent verbal and written communication skills
  • Proficiency in Microsoft Office
  • Knowledge of Adobe Creative Cloud a huge plus!
  • Accuracy and fine attention to detail
  • Ability to analyze and resolve problems
  • Adaptability and able to take initiative
  • Work well in a deadline-driven environment

How to apply: Email me your resume at Janice.Koester@expresspros.com or call me at 317-300-9519 Monday-Friday between 8am-5pm.

Visit our office in person: 201 S. Emerson Ave., Suite 110 Greenwood, IN 46143

SE Corner of Main St. & Emerson - ½ mile off I-65S at the Greenwood exit 99. Next door to Starbucks.

About Us:

Serving the Southside of Indianapolis, Shelbyville, Greenwood, Franklin, and the surrounding south central counties, Express Employment Professionals’ Certified Professional Staffing Team specializes in Contract and Direct Hire placements in Engineering, Accounting and Finance, and Skilled Manufacturing. There are no fees for our services; we are a Human Resource Solutions company assisting businesses in finding top talent. We have been hired directly by our companies to find them the best candidate for the job!

 

Express Office: Indianapolis (South)
201 South Emerson Avenue
Suite 110
Greenwood, IN 46143
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