Customer Service Specialist

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Located in Farmingdale, NY

Salary: $20-$25

 

Key Responsibilities:

  • Support key customers, ensuring timely and accurate handling of order requirements.
  • Communicate proactively with customers about order status, lead times, and any changes.
  • Serve as a liaison between internal purchasing and external customers to coordinate expectations. Collaborate to validate timelines and expedite vendor delivery to meet customer timelines.
  • Assist with general customer inquiries, product availability, and basic technical information.

Qualifications:

  • Familiarity with computer systems, Outlook and ERP systems (P21 preferred).
  • Strong communication skills and attention to detail.
  • Customer service or order processing experience in a manufacturing or technical environment.
  • Project management experience, preferred.
  • Ability to prioritize in a fast-paced setting.

#2127OS

Express Office: Farmingdale
565 Broadhollow Road
Suite 9E
Farmingdale, NY 11735
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