Field Service Tech

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Located in Conway, AR

Salary: $14-16/HR

Express Employment Professionals Conway AR  is hiring now for Field Service Technician. Pay will be $13-16/HR

As a Field Service Technician, you will be responsible for the managing of all aspects of total customer service and care at existing clients. This will include troubleshooting and repair of variety of high-speed cash-handling equipment; daily scheduling and time management of all accounts assigned; tracking and management of parts/tools; and staying abreast of changes in technical and functional elements of equipment.

Job Duties

  • Ensure overall customer satisfaction
  • Diagnose system problems in minimal time and make repairs
  • Keep customer apprised of progress during remedial maintenance or during a down system situation
  • Document system problems and preventative maintenance
  • Handle customers in a professional manner during difficult high-pressure situations
  • Gather and record machine information at regular intervals to monitor performance
  • Responsible for assisting with repair and installation of machines, as well as Engineering Change Notices that affect current systems and upgrades
  • Hardware or software upgrades may require technical assistance or unusual or complex systems
  • Make recommendations for improving the service, reliability, and performance of our equipment
  • Escalate solving technical problems by seeking timely advice or assistance from technical support when necessary
  • Establish preventative maintenance schedules and perform according to company specifications
  • Seek continued improvement of procedures and practices that reduce costs while maintaining or enhancing customer satisfaction, quality, and service
  • Support and facilitate involvement of company initiatives
  • Any other job responsibilities as assigned within scope of position

 

Requirements

  • Must Pass Background Check
  • Valid Drivers License

Four Ways to Apply

  • CLICK HERE & submit online application to the Conway Arkansas  Express Pros office

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About Express Employment Professionals

Express can help you find the type of job that is a perfect fit for your needs and abilities, and you’ll never pay a fee for our service and support. Whether you’re looking for a full-time position, part-time work or a more flexible schedule, Express can place you in a wide range of jobs that meet your employment goals, including Administrative, Commercial, and Professional positions.  Let us help you today!

 Benefits Available to Eligible Express Associates:

  • Medical Plan
  • Holiday Pay
  • 401(k) Retirement Savings Plan
  • Referral Bonuses 

For a complete listing of all open positions, visit https://www.expresspros.com/conwayar/

 

Express Office: Conway
721 Front Street
Conway, AR 72032
Apply Now