Customer Service Representative

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Located in Mooresville, IN

Salary: $15.50/hr

A Mooresville Production facility that specializes in plastic material manufacturing is looking to hire a Customer Service Representative to support the company’s customer service department in shipping & logistics.    

Job Summary/Company Information:

  • The CSR will act as a liaison to customers, provide product information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
  • Manage high number of incoming calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Maintain file records and accurate data entry of customer information in accordance with company procedure
  • Provide accurate, valid, and complete information by using proper methods/tools
  • Handle customer complaints and provide appropriate solutions within time limits

Pay/Benefits:

  • $15.50/hour
  • Evaluation to Hire Opportunity
  • Medical benefits, PTO, and 401K upon hire

Schedule: 

  • Monday-Friday 8:30am – 5:00pm

 Requirements: 

  • High School diploma or GED required
  • 1-3 years of customer service or related experience
  • Must be able to proficient in Microsoft Word, Outlook, Excel and Internet programs
  • Previous experience in shipping and logistics preferred
  • Clear and effective communication skills, internal/external
  • Strong team player

  How to apply: 

Visit our office in person: 201 S. Emerson Ave., Suite 110 Greenwood, IN 46143

SE Corner of Main St. & Emerson - ½ mile off I-65S at the Greenwood exit 99.  Next door to Starbucks.

About Us:

Serving the Southside of Indianapolis, Shelbyville, Greenwood, Franklin, and the surrounding south central counties, Express Employment Professionals’ Certified Professional Staffing Team specializes in Contract and Direct Hire placements in Engineering, Accounting and Finance, and Skilled Manufacturing. There are no fees for our services; we are a Human Resource Solutions company assisting businesses in finding top talent. We have been hired directly by our companies to find them the best candidate for the job!

 

Express Office: Indianapolis (South)
201 South Emerson Avenue
Suite 110
Greenwood, IN 46143
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