Bilingual Account Specialist - Plano

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Located in Plano, TX

Salary: $13-$15 doe

Are you looking for an opportunity to start a career, not just a job? Do you love working with people and providing positive customer service experiences? Do you want opportunity for growth and advancement? If so, we’re looking for you!

Our client is looking for a friendly and outgoing Account Specialist who can provide outstanding customer service!  The client offers small loans and tax services.

Some of the Account Specialist primary duties include:

  • Providing excellent customer service by assisting customers on the phone and in the office with questions, concerns, and product availability
  • Preparing loan documents and managing the application process
  • Providing quick and friendly assistance in taking and posting loan payments
  • Contacting customers to help them get back on track if they have overdue payments
  • Working with management to maintain branch operating standards
  • Maintaining relationships and keeping in contact with customers regarding their loan status

What’s in it for you?

  • Opportunities for growth and advancement (The vast majority of Branch Managers have been promoted internally from the Account Specialist role!)
  • Monthly bonus opportunities
  • An opportunity to work with people while providing positive customer service experiences to customers
  • Business casual work environment
  • Low-cost employee health, dental, and vision insurance for full time team members
  • 401(k) plan
  • Paid holidays and vacation time

To be considered for the Account Specialist position, you must meet the following qualifications:

  • High school diploma or its equivalent
  • Willing and able to work Saturday hours
  • Stable work history (more than one year in previous customer service position preferred)
  • Valid US driver’s license, not in jeopardy of suspension
  • Access to a dependable vehicle and the vehicle must have vehicle insurance
  • Previous sales or collections experience is preferred
  • Previous office environment experience is preferred

Steps to apply:

  • Completed an online application and submit it to our Allen, Texas office;
  • Email resume in Word format to allentx@expresspros.com; and
  • Then call Jafet for an immediate phone interview (during normal business hours).

Express Employment Professionals

402 W McDermott Drive | Allen, TX 75013 | (972) 423-1112

Express Office: Allen
402 West McDermott Drive
Allen, TX 75013
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