Customer Support Agent


Top Job

Located in Farmington Hills, MI

Salary: $17

Express Employment Professionals is looking for experienced Customer Support Agents for our client in Farmington Hills, MI. Training is onsite for four weeks; then you'll work on a rotating remote/on site schedule.

This is a rapidly growing company that offers programs such as credit monitoring and rebuilding, identity theft protection and lifelong financial planning/education.

Available Shifts:

Must be able to work 9-5:30 and 10-7 (Monday through Friday)

Customer Support Agent Responsibilities and Duties:

· Call Center supports the outside sales team

  Handle 60-100 inbound calls and 35-50 outbound calls

  Assisting with website navigation of Product and Services

· Review compensation plans and resolves problems effectively

· Other basic office duties

Customer Support Agent Qualifications and Skills:

· Must possess a high attention to detail

· Call center, customer service, payment processing and/or data entry and document processing experience in previous job duties

· Effective written and verbal communications skills

· Proficient in MS Office and other office related computer skills

· Friendly, upbeat and energetic demeanor, good problem solving skills

Customer Support Agent Benefits:

· This is a full time and long-term position in a traditional office setting.

· Weekly pay and the option for health insurance immediately - including dental and vision!

· Direct Hire option available after evaluation period

· Monday through Friday schedule with optional overtime

· Set schedule

Customer support candidates please reply to this posting with an updated resume. Our client is looking to interview, hire and start right away! Call us today to schedule an interview at 248-474-5000'
Work Location:

  • One location

Work Remotely

  • Yes

Express Office: Farmington Hills
37457 Schoolcraft Road
Livonia, MI 48150
Apply Now