Customer Service Representative

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Located in Raleigh, NC

Salary: $15.00

Express Employment Professionals is seeking qualified individuals for a Customer Service Representative position! This is an immediate, full-time opening in Cary, NC with the pay at $15/hr. Please apply online or give the office a call at (919)-788-9575. 

Customer Service/Administrative Position - Cary, NC

This position involves a high element of communication and clerical tasks. Customer service reps are responsible for supporting the assigned sales staff and maintaining accurate records.

This position is 100% on-site (not remote) in a busy office environment using standard office equipment. They will need to talk/listen, stand, sit, read written instructions/reports, and type often. They occasionally may need to climb stairs, crouch, kneel, and balance. Mental demands include the ability to adapt well in the face of workplace stressors that are customary in a high-paced environment, such as completing deadlines, solving issues, etc.

 

Principal Accountabilities

  • Customer interface via phone or email.
  • Contact manufacturers for pricing.
  • Enter vendor quotes.
  • Enters sales orders, validating entry to customer purchase order.
  • Runs open order reports.
  • Follow up on open purchase orders.
  • Answer phones and distribute faxes.
  • Assist customers when possible or refers to appropriate sales associate.

Principal Accountabilities

  • Customer interface via phone or email.
  • Contact manufacturers for pricing.
  • Enter vendor quotes.
  • Enters sales orders, validating entry to the customer purchase order.
  • Runs open order reports.
  • Follow up on open purchase orders.
  • Answer phones and distribute faxes

Background Experience and Qualifications

  • High school diploma or equivalent, some college preferred.
  • The ability to maintain a high level of accuracy.
  • Computer skills, including the ability to type 30 words per minute; and use Microsoft Excel, Microsoft Word, and Outlook.

 

Express Office: Raleigh
4701 Creedmoor Road
Suite 115
Raleigh, NC 27612
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