Medical Customer Service Representative

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Located in Texarkana , TX

Position: Medical Customer Service Representative

Hours: Mon-Fri 8-5 with overtime

Pay: $11-14/hr DOE, $15/hr if Bilingual, & Qualify for a $1000 sign on bonus once perm 

Location: Texarkana, TX

Will be responsible for successfully managing large amounts of inbound and outbound calls.  This will include following communication scripts, handling different topics, and acting as a liaison between the company and its customers.  In addition, will be responsible for evaluation all comments to ensure that appropriate information has been obtained for billing purposes.

  • Handling patient, referral sources, and administrative department inquires
  • Communicating with insurance companies and/or prior authorization request
  • Entering customer satisfaction and assisting them with issues/ concerns related to their health

Requirements:

  • Must be able to work M-F 8-5 with overtime
  • Have 2+ years experience on the job medical or office experience
  • Type at least 35 WPM
  • High school diploma or GED
  • Knowledge of telephone etiquette

Express Office: Texarkana
3206 Jefferson Avenue
Texarkana, AR 71854
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