Customer Service Representative

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Located in Crystal Lake, IL

Salary: $18.27/hr

Our client located in Crystal Lake, IL is looking for several 2nd shift Customer Service Representative. 

 

Pay: $18.27/hr

Hours: M-F | 1:30pm - 10:00pm

 

Customer Service Rep Responsibilities:

• Providing pre-sales, ordering, and invoicing support
• Generate, update and, close customer notes in CRM database in compliance with guidelines.
• Providing pre-sales, ordering, and invoicing support
• Meet or exceed individual department metrics.
• Receive and resolve customer interactions.
• Expedite orders through production plants, vendors and distribution centers.
• Provide first level product support
• Respond to customer requests for pricing, delivery times, and product information.
• All other duties assigned by management.

 

Customer Service Rep  Qualifications:

• Minimum 1 years Customer Service or sales experience.
• Minimum high school diploma or equivalent. Bachelor’s degree preferred.
• Excellent PC skills, knowledge of Microsoft Office, and internet protocol
• Must be creative and willing to adapt to change

 

 

Why Apply?

  • Medical Plan
  • Dental Plan
  • Holiday Pay (6 Days Observed)
  • 401(k) Retirement Savings Plan
  • Vision/Eyewear Plan
  • Life Insurance
  • Prescription Drug Reimbursement
  • Short-Term Disability
  • Referral Bonus Opportunity

 

 

Ways to apply for this  Customer Service Rep  position:

  • Apply through this post
  • Apply on our website ExpressHires.com 
  • Email Emily an updated resume at Emily.Sneed2@Expresspros.com
  • Call or text Emily at 815-788-8556
  • Visit our office located at 580 E Terr Cotta Ave. Crystal Lake, IL 60014

Express Office: Crystal Lake
580 East Terra Cotta Avenue
Crystal Lake, IL 60014
Apply Now