Rental Assistant Intake Worker:Josephine County

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Located in Grants Pass, OR

Salary: DOE

We are looking for Rental Assistance Intake Workers to help a local non-profit company. This position would include gathering information, entering information into the database, and determining eligibility.

 

Essential Functions of the job:

  • Schedule and conduct virtual appointments for clients for rental assistance, instruction household on documentation necessary for verification and service delivery.
  • Interview clients for rental assistance. Gather and verify information to determine eligibility for services while entering information into the computerized HMIS System. Assess each household for qualification to determine eligibility for client and how much assistance is available based on current funding compliance.
  • In addition to tenant household, screen and secure landlord/property management paperwork to match up with applying household documents; process appropriate payments in accordance with funding source with all necessary documentation required, providing follow up and consistent communication on status of processing.
  • Remain aware of community resources in order to refer people
  • Establish and maintain rapport with community partners, fair housing and legal services. Establish and maintain client files, program records and statistics; assist with program reports as needed.
  • Attain weekly goals for household processing, staff tenant household applications as necessary to expedite assistance process.

Qualifications:

  • Associate degree in business, human services or two years work-related support experience or a satisfactory equivalent combination of education, experience and training. Oregon DL preferred bye not required.

Ability to:

  • Communicate effectively in both oral and written forms
  • maintain confidentiality
  • learn and put to use detailed procedures in a timely manner
  • multitask and adjust to priority changes
  • estimate and manage time efficiently
  • remain calm and use good judgment during confrontational or high pressure situations

Apply online at expresspros.com, or in person at 219 NW E St. Grants Pass, OR 97526

For additional questions please contact Maegon Chase or Michelle Cartwright at 541-471-0113.

 

 

 

Express Office: Medford
3523 Arrowhead Drive
Suite 100
Medford, OR 97504
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