Customer Service Representative

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Located in Baton Rouge, LA

Salary: $14-$15

Express Employment Professionals is currently hiring for a bilingual customer service representative for a local flooring company. This high-energy work environment allows the customer service representative to be the first step in helping customers.

Duties include but are not limited to:

  • Respond promptly to incoming phone calls
  • Enter incoming phone and electronic customer sales orders
  • Suggest appropriate order add-ons for related products
  • Provide timely order status and delivery information
  • Communicate order status changes or interruptions to appropriate reps and customers.
  • Coordinate customer pickups with warehouse and release upon shipment
  • Collect payment for COD orders as appropriate

QUALIFICATIONS

  • Strong interpersonal and listening skills
  • High School or GED with some college (preferred)
  • 1-3 years’ work experience in interior design or building related industry
  • Familiarity with ceramic tile and other flooring products
  • Basic computer skills including Microsoft Office and Outlook
  • Intermediate or better Spanish fluency to support commercial interaction (desirable)

 

Referral Bonus Opportunity:
$25 Bonus will be given to both Employee and Referral after 80hrs (2 weeks) worked.

Express Office: Baton Rouge (Downtown)
855 North Boulevard
Baton Rouge, LA 70802
Apply Now