Inside Sales Representative

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Located in Puyallup, WA

Salary: $18-$19/hr

A Puyallup company that specializes in Excavators, Dozers, and other tracked vehicles is looking for an outgoing, results-driven inside sales representative. Responsibilities will include responding to customer requests from a parts catalogue and then filling roles for specific items. Duties will include:

  • Represent industry-leading undercarriage products and represent a premium brand
  • Build trustful and reliable relationships with main customers
  • Handle and process customers’ orders and inquiries
  • Work with other departments relevant for sales success
  • Manage the full aftermarket sales process including preparation of quotations (including pricing and availability)
  • Follow up on open quotations
  • Order intake by phone or e-mail
  • Processing of orders in the company’s ERP system (SAP)
  • Issuing sales order confirmations
  • Initiation and tracking of outbound shipments
  • Develop product knowledge to provide outstanding customer support
  • Promote and actively sell the organization’s products
  • Provide outstanding, high-quality, reliable service to North American customers
  • Respond to inquiries and/or complaints regarding products, deliveries, pricing
  • Investigate reasons for complaints and communicate solutions to customers
  • Coordinate activities with other departments (Production, Shipping, Quality, and Accounting)

What we look for:

  • Prior experience in an equivalent inside sales position is preferred.
  • Strong communication skills and good telephone manner
  • Previous experience with SAP is preferred
  • Prior Aftermarket sales experience is a plus
  • Basic mechanical understanding is a plus
  • Proficiency in Microsoft Office
  • Job involves working in front of a computer screen
  • High motivation to learn and develop abilities
  • Structured working mode and excellent work organization
  • Willingness to work in an international environment
  • Comfortable in approaching other departments, people and making use of resources
  • Good oral and written language ability
  • Extremely detail-oriented
  • Strong computer skills in Microsoft Office

Schedule: Monday-Friday: 8:00am-4:30pm

Pay: $18-$19/hr (DOE)

Benefits of working with Express:

  • Medical Plan
  • Dental Plan
  • Holiday Pay (6 Days Observed)
  • 401(k) Retirement Savings Plan
  • Vision/Eyewear Plan
  • Life Insurance
  • Prescription Drug Reimbursement
  • Scholarship Program
  • Short-Term Disability

About us:

We are passionate about helping others. Our dedicated team takes the time to get to know you and the career path you are seeking.  We can help you find the type of job that is a perfect fit for your needs and abilities, and you will never pay a fee for our services and support. Whether you are looking for a full-time position, part-time work, or a more flexible schedule, we can place you in a wide range of jobs that meet your employment goals, including Administrative, Commercial, and Skilled Trades positions.  Let us help you today!

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Express Office: Tacoma
5821 South Sprague Court
Suite 101
Tacoma, WA 98409
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