Hospital Food Services Call Center


Top Job

Located in Birmingham, AL

Salary: $15.00 /hr. to start

Full-time openings available! MUST be available to work rotating weekends when scheduled. 

Here's What Your Day-to-Day Looks Like:

  • Handle inbound calls from patients for food orders (for room service)
  • Discuss various food options, selections with patients/families
  • Provide friendly and exceptional service to patients and their families
  • Direct patient towards appropriate food items to meet nutritional goals; explain room service process
  • Review & edit patients' menu selections; consult with clinical nutrition or food service preparation staff as needed
  • Maneuver software program (lots of drop-down menu fields - point & click; some data entry)
  • Meet productivity standards and incorporate health system's core values into all areas of service
  • Will occasionally help with food order deliveries

Schedule & Pay:

  • AVAILABLE SHIFTS: 6:30am-3:00pm, 11:30am-8:00pm
  • $15.00/hr

Here's What Makes YOU a Great Fit:

  • Number ONE - Courteous & polite - good customer service & verbal communication skills
  • HS diploma or GED, PLUS one year of related experience (order taking, customer service, other telephone work)
  • Call center / customer service experience STRONGLY PREFERRED (used to inbound/outbound ordering)
  • Basic computer and keyboard skills - will be completely trained in the fully automated system
  • MUST be dependable – show up on time, ready to work
  • Willing to do TB test, and to get flu shot every year (provided by hospital during orientation)
  • Must have Jefferson County Food Handler's permit/card. Can get it online - cost of $20.00. 
  • HEALTH DEPT REQUIREMENT: no jewelry except wedding band; no false nails
  • Black pants required; top provided.  Non-slip, close-toed leather shoe (no canvas).
  • Drug-free; background check required

Job Location: Birmingham, AL


  • Quick Apply Here - please include “Dietary Clerk – Call Center” in the "Type of Job" box (includes option to attach resume)
  • Give us a call: 205-981-1141

What Makes Express Employment Professionals Different?

Express Employment Professionals - Birmingham South, is a local employment agency that has been helping people find great jobs in South Birmingham & Shelby County since 2006. We focus on helping people find long term positions at some of the best companies in the area. Every week we are actively working with 50+ companies in the Downtown, Over-the-Mtn, and Shelby County areas. 

Immediate Benefits of working with Express:

  • Weekly Pay
  • Medical, Dental, Vision, Short-Term Disability, and Life Insurance
  • 401(K) Savings Plan
  • Holiday Pay
  • Referral Bonuses
  • Employee Assistance Program (counseling & expert advice in many stressful areas)
  • Free Online Training

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Express Office: Birmingham (South)
200 Cahaba Park Circle
Suite 130
Birmingham, AL 35242
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