Program Shift Supervisor

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Located in San Francisco, CA

Salary: $25.00-$28.00

Express Employment Professionals is hiring for Program Shift Supervisors in San Francisco!

Fantastic Opportunity to work for a Non Profit Community Organization in the Bay Area.

PRIMARY RESPONSIBILITIES:

  • Provide leadership to staff. Supervision of staff, including coaching, evaluating, staff development, and training.
  • Ensure quality provision of all direct services. Maintain focus on client needs, client satisfaction, and results-driven approach. Consult with staff as necessary and provide guidance.
  • Promptly and effectively address critical and emergency situations. Use problem-solving for difficult issues and situations. Communicate critical issues to all appropriate supervisors and team leaders.
  • Be accessible for emergencies and back-up for other shifts when needed. Requires some additional hours for meetings and trainings.
  • Comply with all Homelessness and Supportive Housing contractual requirements and maintain records for quality assurance and reporting.
  • Complete and submit daily shift reports to the Site Manager at the end of every shift.
  • Oversight of access to and security of the storage facility.
  • Document and communicate on a daily basis all facets of the operation to the Site Manager.
  • Develop and maintain weekly work schedules, post assignments, and responsibilities for staff.
  • Review and approve all Program Monitor timesheets on a weekly basis.
  • Review and process holiday and vacation request forms.
  • Attend weekly meetings with Site Manager.
  • Attend all meetings and trainings as assigned.
  • Monitor the injury and illness prevention program and OSHA requirements

. Requirements:

MINIMUM QUALIFICATIONS:

  • Two years of experience working with the diversity of the homeless population, particularly with unhoused persons living on the streets of San Francisco.
  • Two years of supervisory experience, preferably in a shelter or similar congregate setting.
  • Proficient in data entry and Microsoft Word.
  • Ability to maintain accurate records.
  • Ability to lead and motivate staff.
  • Experience in working with people who are navigating mental illness or substance abuse preferred.
  • Sensitivity to the needs of diverse ethnic, cultural, religious, gender/transgender populations.
  • Ability to de-escalate crisis situations and make decisions under pressure while maintaining professionalism.
  • Ability to maintain professional rapport and boundaries with staff, volunteers, and clients.

PREFERRED QUALIFICATIONS:

  • Four-year degree in Social Services or related field.
  • Available for Multiple Shifts

Express Office: San Ramon
2303 Camino Ramon
Suite 204
San Ramon, CA 94583
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