Customer Service Representative-Manufacturing

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Located in Lake Forest, IL

Salary: up to $45k/yr

A Customer Service Representative is needed for a well-established company in the design, engineer and manufacturing industry in Lake Forest. They offer pay up to $45K, depending on skills and experience, great benefits. The hours are 8am-5pm Monday- Friday. Great opportunity to work for a small-medium sized company that is quality focused, family oriented, hardworking and friendly.

 

 

Benefits and Features: 

  • Medical, Dental, 401k (4% match), Profit Sharing, Generous PTO policy (15 days for first year), STD/LTD 
  • Once a month lunch is catered! 

Your role within the company:

  • Respond to customer inquires regarding order, shipping and service questions
  • Quote freight & schedule pickups 
  • Create Pick Tickets for Shipping of Sales Orders 
  • Process Quality Control sheets 
  • Forward customers to their Account Manager as needed 
  • Create production orders as required 
  • Process RMA''s 

 

Background Profile:

  • At least high school diploma / GED
  • 3+ years of previous Customer Service experience.
  • Attention to detail, speed, and accuracy
  • Proficient in MS Outlook, Word, and some Excel. Previous CRM experience ideal
  • Ability to wear many hats and "no task is too big or small" 

 

TO APPLY- please do 1 or all of the following:

 

Express Office: Libertyville
836 South Milwaukee Avenue
Libertyville, IL 60048
Apply Now