Customer Service Representative-Manufacturing
Located in Lake Forest, IL
Salary: up to $45k/yr
A Customer Service Representative is needed for a well-established company in the design, engineer and manufacturing industry in Lake Forest. They offer pay up to $45K, depending on skills and experience, great benefits. The hours are 8am-5pm Monday- Friday. Great opportunity to work for a small-medium sized company that is quality focused, family oriented, hardworking and friendly.
Benefits and Features:
- Medical, Dental, 401k (4% match), Profit Sharing, Generous PTO policy (15 days for first year), STD/LTD
- Once a month lunch is catered!
Your role within the company:
- Respond to customer inquires regarding order, shipping and service questions
- Quote freight & schedule pickups
- Create Pick Tickets for Shipping of Sales Orders
- Process Quality Control sheets
- Forward customers to their Account Manager as needed
- Create production orders as required
- Process RMA''s
- At least high school diploma / GED
- 3+ years of previous Customer Service experience.
- Attention to detail, speed, and accuracy
- Proficient in MS Outlook, Word, and some Excel. Previous CRM experience ideal
- Ability to wear many hats and "no task is too big or small"
TO APPLY- please do 1 or all of the following:
Express Office: Libertyville
836 South Milwaukee Avenue
Libertyville, IL 60048