Customer Service Representative-Construction

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Located in Grayslake, IL

Salary: $20/hour

 

Customer Service Representative

 

Customer Service Representative is needed for a small-mid size growing company in the construction industry. 

 

Company information:

  • Founded over 100 years ago and is a worldwide leader within the Construction Industry
  • Over 13 locations nationwide and growing!
  • Recently moved to a larger new facility

 

Benefits and Features:

  • Benefits include Dental insurance, Disability insurance, Health insurance, Life insurance, Vision insurance, Critical Illness & Accident Insurance. 
  • Schedule: 8:00am-5:00pm, Monday-Friday 
  • Casual working environment 
  • Pay rate up to $20/hr based on experience 

   

Your role within the company:

  • Heavy order processing (at least 50/day), handling phone calls (around 100/day) and emails, and tracking freight. 
  • Ability to provide answers to questions about products, pricing and availability 
  • Follow up with customers regarding ETA of shipments
  • Resolve customer issues
  • Work closely with internal and external teams 

Background Profile: 

  • At least high school diploma / GED
  • 4+ years of previous Customer Service B2B experience.
  • Attention to detail, speed, and accuracy
  • Proficient in MS Outlook, Word, and some Excel. Previous CRM experience ideal
  • Experience from the construction / manufacturing industry is strongly preferred

To Apply: 

Express Office: Libertyville
836 South Milwaukee Avenue
Libertyville, IL 60048
Apply Now