Customer Service Agent

Located in Moline, IL

Salary: 16.00-18.00/hr

Customer Service Agent – Moline, IL

Company: Express Employment Professionals
Employment Type: Full-Time
Pay: $16.00–$18.00 per hour
Shifts: 1st & 2nd Shift | 6:00 AM–2:30 PM or 2:30 PM–11:00 PM | Weekend availability required

Job Overview

Express Employment is seeking a reliable Customer Service Agent for a local company in Moline, IL. This role involves handling customer inquiries, dispatch coordination, and supporting daily call center operations.

 

Responsibilities

• Answer incoming calls and handle customer inquiries
• Identify and escalate priority issues to technicians
• Monitor calls to ensure proper dispatching
• Assist with additional duties as needed

 

Requirements

• Bilingual Spanish/English or French/English is a plus
• 1–2 years of customer service or call center experience
• Strong computer and technical skills
• Ability to multitask and adapt in a fast‑paced environment
• High School Diploma or GED

If you are interested in the Customer Service Agent position and have the skill set to match, please apply is us at www.expresspros.com or call the office at 563-345-1600 or 309-601-1600.

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