Call Center Representative

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Located in Ann Arbor, MI

Salary: $17.00 hourly

A manufacturing company in Ann Arbor is seeking call center representatives. You’ll be responsible for answering a high volume of inbound customer calls and providing troubleshooting.

What you’ll be doing as a Call Center Representative

  • Deliver outstanding customer service in a call center environment
  • Accurate data entry including detailed documentation for call logs
  • Identify, research, and resolve customer issues
  • Provide technical solutions to resolve issues upon first call, email, or fax

What we look for in a Call Center Representative

  • 2+ years of customer service experience via phone, email, text, or video in a call center or similar setting
  • Knowledge of technical terms and understanding of wiring diagrams preferred
  • Proficient in MS Office
  • HS diploma or equivalent

Additional information for the Call Center Representative

  • $17.00 hourly
  • Monday-Friday 8:00am – 6:00pm
  • Ann Arbor, 48103

 

Quick Apply Here

For more information on this position, call us at 734-929-5093 or email us at jobs.annarbormi@expresspros.com.

 

About Express Employment Professionals:

Express Employment Professionals works with job seekers to help find the right job for their skills and experience. We have a variety of jobs available, including full-time, part-time, and temporary positions. As one of the leading staffing companies in North America, Michigan, and Ann Arbor, we’re ready to help you take the next step in your career.

Express Employment Professionals is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all people and to hire and promote individuals solely based on their qualifications for the job.

In compliance with applicable federal, Michigan, and local law, employment decisions are based on business needs, job requirements, and an individual’s qualifications regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability, genetic information or protected veteran status. We do not tolerate discrimination or harassment based on any of these characteristics and expect that our employees and associates will cooperate in maintaining an atmosphere free of discrimination and harassment.

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Express Office: Ann Arbor
6360 Jackson Road
Suite D
Ann Arbor, MI 48103
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