Operations Specialist- Track and Trace


Located in Dallas, TX

Salary: 16


Providing a high level of service to customers and carriers by ensuring timely shipments and issues are being proactively resolved in a timely fashion. Being in constant communication with drivers to verify they have accurate info and are no issues are occurring while moving a shipment for the company.  3PL experience ideal.  

Responsibilities include:

  • Handling inbound and outbound calls to ensure drivers are on track for pick up/delivery
  • Provide timely and accurate shipment information to carriers
  • Ensure that the shipment information is correct and complete
  • Track and trace shipments in a timely manner
  • Data entry of shipment information with accuracy
  • Provide shipment updates upon request from customers, account managers, or CSR's
  • Assist with shipment issues to the best of your capability
  • Perform other duties assigned by manager

Qualifications include:

  • HS Diploma/equivalent
  • Transportation/Logistics experience highly preferred
  • Minimum 1-year clerical experience
  • MUST be able to type 45+ WPM
  • Excellent organization and time management
  • Experience w/Microsoft Office programs


Express Office: Dallas (Midtown)
4140 Lemmon Avenue
Suite 240
Dallas, TX 75219
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