Medical Receptionist


Top Job

Located in Columbia, MO

Salary: $14/Hour

Express Employment is now hiring a medical office receptionist. The medical office receptionist provides assistance to patients, doctors, office employees, and other individuals. This employee helps the clinic run smoothly by scheduling appointments, greeting, and checking in patients, answering phones, maintaining accounts and records, and other tasks as needed. From the moment the patient walks through our door or calls, they should feel like part of the family. Whether in person or over the phone, you are typically the first face or voice our patients will see or hear. Your role in this process cannot be overstated!



  • Creates a welcoming atmosphere by greeting visitors and patients to the clinic
  • Checks in and checks outpatients in a timely, friendly manner
  • Outstanding professional phone management skills: manages a multiline telephone system efficiently and politely, minimizing hold time
  • Comforts patients by answering any questions they may have
  • Expedites patient processing by having them fill out forms
  • Obtains patient identification and insurance information
  • Maintains patient accounts by verifying insurance information and coordinating with relevant organizations for payment and referral requirements
  • Keeps doctor, nurses, medical assistants, and any other related staff abreast of scheduling, patient details, and potential service delays
  • Helps maintain office inventory; may place orders for office supplies and schedule service for office equipment repairs
  • Protects patients’ right of confidentiality; mandatory familiarity with HIPAA
  • Coordinates transportation for patients as needed
  • Schedules testing and procedures for patients as necessary


  • Bachelor’s degree preferred; medical office receptionist experience may be considered in lieu of any professional degree.
  • At least 3 full years of direct experience as a medical office receptionist in a fast-paced clinic, hospital, or similar healthcare setting.
  • Must be able to multitask effectively; critical time management skills necessary
  • Understanding of basic healthcare terminology
  • Demonstrated ability to interact with healthcare professionals, patients, and insurance companies alike
  • Excellent customer service skills
  • Pleasant phone demeanor;
  • Computer skills required; working knowledge of Microsoft Office Suite mandatory, and must type 30+wpm
  • CPR certified

Shift: Mon-Fri 8A-5P

Pay: 14/Hour

Type of Job: Full-Time

Location: Columbia, MO

Benefits: There is a wide range of benefits that you can customize to fit your needs including:

  • Medical/dental/and vision plans
  • Holiday Pay (6 Days Observed)
  • 401(k) Retirement Savings Plan
  • Life Insurance
  • Prescription Drug Reimbursement
  • Referral Bonuses

Express Office: Columbia
1900 North Providence Road
Suite 200
Columbia, MO 65202
Apply Now