Customer Service

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Located in Wilkes Barre, PA

Salary: 12.50

A local Wilkes Barre company is searching for Customer Service Reps. Our fun and high-energy work environment allows the Customer Service Reps to be the first step in helping customers. This position receives inbound calls, and at times, will make outbound follow-up client calls. Employees that work here say they enjoy how as a team we document calls and submit orders creating an informed Customer Service team. This role works independently with custom company software, the ability to type 30+ words per minute and proper phone etiquette is essential. This innovative company is moving fast and often promotes from within. Some seasonal overtime hours are offered. Our Customer Service Reps are vital to our success.

 

Job highlights:

  • Positive customer impact and work environment
  • Incentive program with monthly reward opportunities
  • Team atmosphere, with supervisor support and weekly team incentives

 

What we look for:

  • Basic understanding of Microsoft Office Suite
  • Ability to resolve challenges professionally and clearly
  • Six months or more experience in retail or customer service setting
  • Type 30+ words per minute

Express Office: Wilkes-Barre
268 East End Centre
Wilkes Barre Township, PA 18702
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