Located in Renton, WA
Customer Resolution CSR
This position is responsible for answering routine telephone and case customer inquiries in a professional, customer-oriented manner by following standard scripts and procedures. Must have an ongoing knowledge of company policies/guidelines as directed by management; and remain flexible and willing to adjust to other duties of the CSC based on business needs. Other duties to include notice quality review, image review, and customer case management.
Essential Duties and Responsibilities
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