Systems Administrator

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Located in Durham, NC

Salary: $25-$30/hour

Express Employment Professionals is hiring a Systems Administrator for a contract-to-hire position in the RTP area of Durham, NC.

This is a full-time position, Monday through Friday, with a pay rate between $25-$30/hour.  There is some opportunity for remote work, but some work will need to be performed on-site.

As a Systems Administrator, you would be responsible for performing systems installation, upgrades, troubleshooting, and maintenance of Cisco WAN (wide area network) and LAN (local area network). As part of a small team, you would also be responsible for providing on-site and remote technical support for internal employees in day-to-day operations.

Primary Responsibilities:

  • Provisioning, installation, configuration, operation, and maintenance of Windows based system hardware and software.
  • Administer servers, client PCs, printers, phones, mobile devices, software deployment, security updates, and patches.
  • Manage Active Directory users and devices.
  • Provide asset management and inventory control for all hardware and software in use.
  • Assure proper licensure for software in use.
  • Ensure the highest possible uptime and availability of corporate systems and employee applications.
  • Performs system backups and restores files.
  • Administers user rights and security.
  • Administers email user accounts and email groups.
  • Supports and maintains network infrastructure.
  • Assist in the assessment, purchase, and upgrade of all hardware and software.
  • Working with and managing vendors.
  • Provides telephone, email, and face-to-face technical support for internal employees.
  • Provides hands-on and remote diagnosis and resolution for desktops, laptops, mobile devices, applications, and operating systems.
  • Acts as primary support for all network printers, copiers, and fax machines.
  • Opens tickets and detail user problems in the IT Help Desk system.
  • Create and maintain system documentation.
  • Provide users training on network security awareness and introduction to new technologies.
  • Help plan and implement technology projects.
  • Supports the organization’s Intranet.
  • Provide after-hours support as needed during night and weekends.
  • Participate in scheduled after-hours maintenance and projects.

Desired Qualifications:

  • 4+ years of experience with IT systems administration and support.
  • Knowledge of Cisco LAN/WAN environment and Dell server technologies.
  • Technical certifications a plus (Network+, CCENT, CCNA, MCITP, MCSA)
  • Detailed knowledge of PC systems, hardware, and peripherals.
  • Must have excellent knowledge and understanding of Microsoft products, including Windows 10, Windows Server, Microsoft Office, and Exchange system.
  • Knowledge of macOS, iOS, and Android operating systems.
  • Ability to communicate technical and non-technical information effectively, both orally and in writing to end users.
  • Ability to work in a team environment.
  • Ability to work independently with little supervision.
  • Basic Project Management skills.

If this sounds like the right opportunity for you, we want to hear from you!

Email your resume today to chris.ragland@expresspros.com with the subject “Systems Administrator” for immediate consideration.

Express Office: Durham
5306 NC Highway 55
Suite 103
Durham, NC 27713
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