Customer Service Representative
Located in Livonia, MI
We are currently recruiting for a Customer Service Rep for one of our Livonia, MI customers. This is a full-time, contract to hire job for this growing company in Livonia.
Customer Service Representative Job Duties:
- Make outbound calls to customer to schedule installation dates for Carpet, Tile, Etc. installs with Homeowners who have purchased the service
- Verify customer information over the phone such as name, address, etc. to ensure installation team has correct information
- Set-up window time and explain the process off installation teams arrival and length of install
- Answer customer questions regarding scheduling process and installation window times
- Answer incoming calls regarding any issues with installation teams and problem solve issue.
Customer Service Representative Requirements
· 1+ years of Call Center/Customer Service experience
· Able to work Monday through Friday 8 am – 5 pm
· Happy and positive attitude
Customer Service Representative Benefits:
· :Weekly pay and the option for health insurance immediately - including dental and vision!
· $13 to start- increases once hired on
· Positive and friendly work environment
· No Sales or Cold Calling
· Direct Hire option available after 4 months (typical)
Candidates please reply to this posting with an updated resume. Feel free to give us a call at 248-474-5000 to schedule an interview for this week! Our client is looking to interview, hire and start right away!
Express Office: Farmington Hills
37457 Schoolcraft Road
Livonia, MI 48150