Customer Service Representative (0600-1430, Sun-Thurs)

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Located in Honolulu, HI

Salary: $15-16/hr

Title: Customer Service Representative 
Industry: Freight Forwarding, Logistics
Location: Honolulu, HI (Mapunapuna)
Work Schedule: Full-time (600-1430, Sun-Thur)

Pay Rate: $15-16/hr   
 
We are seeking a Customer Service Representative for a freight forwarding company in the Mapunapuna area. You will be responsible for phone and email correspondence, maintain client and vendor files, documentation and general administrative duties. Please call (808) 447-7405 to schedule an interview.
 
Customer Service Representative Duties:
  • Provide exceptional customer service and follow up to clients regarding shipments to ensure vendor satisfaction
  • Enter and update flight database, customer entry, and template records as necessary to maximize efficiency and accuracy
  • Data entry of time-sensitive information
  • Answer and transfer calls to the appropriate point of contact in the organization
  • Research status of products using internal software - will train the right individual!
  • Scanning of documents and additional administrative tasks as assigned
Customer Service Representative Requirements:
  • Minimum combination of one (1) year of administrative and customer service experience
  • Proficiency with MS Outlook, Word and Excel
  • Experience with export/freight forwarding experience preferred
  • Ability to multi-task in a fast-paced environment and work with various personalities
Benefits of working with Express Employment Professionals:
  • Weekly Paychecks
  • Holiday Pay (qualification required)
  • Medical & Dental Benefits
  • Referral Bonuses
How to apply for the Customer Service Representative Opportunity:

Express Office: Pearl City
945 Kamehameha Highway
Unit 5
Pearl City, HI 96782
Apply Now