Customer Care Sales
Located in Kelso, WA
Express is actively recruiting for a Customer Care Sales for a local insurance company. The ideal candidate will be an energetic professional interested in helping the business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. This is an evaluation to hire position, full time Monday-Friday 8-5pm paying $13.50-$17 per hour, DOE.
- Retain clients through setting appropriate deadlines for tasks, activities and applications in which you meet or exceed the deadline set; when you have not set appropriate deadlines you have two options; Call back client and reset deadline or ask your team to handle the transaction by the deadline.
- Prioritize time and activities effectively by adhering to the agency workflow process, asking for help, delegating research and appointment follow up.
- In every interaction consider the potential that this may be the last time you talk with the client and ask them to schedule an appointment to address their Strengths, Weaknesses, Opportunities, and Threats.
- When asked if you can help a customer, however do not feel you can set an appropriate deadline, avoid saying no, by offering a realistic deadline.
- Handle overflow from New Business Department
- Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
- Excellent interpersonal skills
- Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
- Proactive in problem solving
- Ability to multi-task
- Property and Casualty license
We take walk in interviews Mon.-Fri from 9am-2pm at 1208 Washington Way in Longview
Complete the application on our website www.expresscowlitzcounty.com
Submit your resume via email to firstname.lastname@example.org
Call Express Employment Professionals at 360-414-1200 to speak with a hiring manager (Mon-Fri, 8am to 5:00pm).
"All employment offers are contingent on the successful completion of a pre-employment drug screening and criminal background check in compliance with all applicable federal and state laws."
Express Office: Longview
1208 Washington Way
Longview, WA 98632