Veterinarian Technician/Receptionist

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Located in Roseburg, OR

Salary: $14.00

Veterinary Technician/Receptionist primary duty is interacting with clients and coordinating communication between doctors, assistants and the clients.

Receptionist

  • Customer service
  • Being attentive to client and pet needs
  • Identify and work compassionately with clients in various emotional states
  • Answer phones
  • Schedule appointments and procedures
  • Check-in clients
  • Monitor client flow from check-in and discharge
  • Process payment transactions
  • Relay appropriate information
  • Computer skills: Microsoft Office
  • Greet clients as they come in
  • Friendly, organized and detail oriented

Technician

  • Performing diagnostic tests and x-rays
  • Preparing animals and instruments for surgery
  • Administering medications, vaccines, and treatments
  • Restraining animals for examination or treatment
  • Collecting and recording animal case histories
  • Educating animal owners on home care
  • Providing nursing and comfort care
  • Helping doctors with physical examinations
  • Know the range of services the practice provides
  • Follow OHSA standard
  • Know and use standard medical and business abbreviations
  • Use proper medical terminology
  • Show respect for clients, team members, and animals at all times
  • Have the physical strength and ability to stand for an entire shift when needed
  • Able to lift pets and objects weighing up to 50 lbs.
  • Access client information within practice software
  • Greet incoming clients and patients
  • Perform job tasks efficiently without rushing
  • Promote a positive attitude among staff
  • Handle stress and pressure poise and tact
  • Regularly check for outdated supplies
  • Scan new patients and strays for microchips, tags, and tattoos
  • Communicate with clients about various pet-identification systems available
  • Coordinate patient discharge with front desk, kennel and vegetarians
  • Accurately invoice clients from charges on estimates of doctor’s notes
  • Handle angry or grieving clients in a calm, reassuring manner
  • Understand the medical-recording filing system
  • Locate medical files for hospitalized, surgical, or incoming patients
  • Check on the immunizations or reminder status of arriving pets
  • Accurately file all paper medical records
  • Clean and straighten exam rooms to prepare for incoming patients
  • Administer vaccines subcutaneously
  • Perform suture removals
  • Assist with routine exam-room procedures
  • Record doctors’ findings during medical examination

Express Office: Roseburg
741 Northeast Garden Valley Boulevard
Roseburg, OR 97470
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