Located in Blue Springs, MO
REMOTE WORK-FROM-HOME POSITION
- Seeking experienced customer service, call center, virtual support reps, tax professionals interested in At-Home Virtual Support working from home.
- If you like guiding and helping others find answers, then our client could definitely use your help as a virtual support professional.
- This is a third party 1099 independent opportunity.
- It involves using your home computer and remotely answering inbound phone and/or video calls over the internet from your home office to assist individuals with tax support questions as they prepare their own taxes.
- Training and Certification start in a few weeks with a variety of times available during the day and evening that may fit your schedule.
- Other opportunities to service are also available after the Tax Season to choose from based on your strengths and preferences.
- 6+ months of customer service experience (call center or phone support experience preferred).
- Must have and/or be willing to set-up home office setting in your home (or an area where you can turn into home office).
- High level of professionalism and phone adequate for business purposes.
- Excellent typing and computer skills.
- Must be available to work overtime and/or weekends if necessary.
- Must be willing to submit to a standard background check, drug test, technology check and voice assessment test.
- $10/hour starting + bonuses/incentives available based on performance, hours worked and customer satisfaction.
- All hours/shifts available (Days, Evenings, Nights, weekends, and OT) you choose your own hours as long as you work a minimum of 40 hours per week. .
Computer/Internet/Technical Specification Requirements:
- CPU i5 (or equivalent), i7 recommended, No Atom, Celeron, Pentium, Opteron processors.
- Internet Download Speed 5Mbs down speed minimum.
- Internet Upload Speed 3Mbs up speed minimum.
- Network Latency Max 250 MS latency max.
- OS Win 8.1 (64bit), Win 10 (64bit).
- RAM 4GB minimum, 8GB recommended.
- Must have a home office set up and ethernet cord you can connect to your computer.
- Chromebooks, ipads or similar devices are not acceptable. Must be a desktop or laptop connected to a nearby router or wall for firewall/security purposes.
- Download the Express Jobs App and apply directly to jobs in your area
- Complete an online application on our website: EJCMO-ExpressPros.com
Express Office: Eastern Jackson County
1739 Northwest Burdett Crossing
Blue Springs, MO 64015