Service Coordinator

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Located in Round Rock, TX

Salary: $15.00-$18.00/hour, DOE

Now hiring a Service Coordinator for a leading HVAC and Plumbing company in Round Rock!

This growing company serves commercial and residential customers across the greater Austin area. We’re searching for a stellar individual who can provide excellent service and clear communication to both external customers and their fellow internal employees. Main duties involve coordinating with multiple departments and crews to ensure work orders are thoroughly accurate. Think of this company as a team of superheroes – before they head out to save the day, this role is back at headquarters making sure the team has all the correct information they need!

Applicants who will mesh well with the company’s ideals of providing comfort and respect to their clients are encouraged to apply. You can’t control the weather or when plumbing problems will strike, but you can control the next step in your career. Call Express at (512) 255-2525 today!

 

Work schedule: Monday through Friday, 8:00 am – 5:00 PM

 

Pay rate: $15.00-$18.00/hour, depending on experience

 

What we’re looking for:

  • Experience in the plumbing or HVAC industries is highly preferred!
  • Experience with Sage Accounting software is a plus
  • Ability to prioritize and organize effectively
  • Excellent customer service skills
  • Outstanding time management skills
  • Personable and professional
  • Ability to work under pressure in a fast-paced environment
  • Highly proficient in MS Excel and Word
  • Outstanding written and verbal communication skills

 

Job highlights:

  • Constantly assess jobs throughout the workday to coordinate with technicians and accommodate for changes
  • Dispatch technicians and prioritize/adjust as necessary
  • Follow up daily on all incomplete jobs
  • Debrief all calls to ensure for correct billing and that the work was completed to customer specifications
  • Review and post transactions to jobs daily
  • Process payroll
  • Issue purchase orders and
  • Ensure all work order information, including notes from multiple individuals and departments, is accurate
  • Ensure correct billing and job site information on work orders
  • Ensure correct pricing and tax information are applied
  • Locate and attach relevant additional documents such as signed proposals, etc. as required
  • Compile reports of previously completed work orders
  • Respond to all customer inquiries quickly and professionally
  • Track the status of each work order through the billing process

 

How to Apply

Candidate Driven.

At Express, we value your time. We want to simplify the process and speed up the results. To achieve our goal, we offer on the spot phone interviews.

If you are interested in this opportunity, call to speak directly with a Recruiter now - all we need is about 15 minutes.

  • (512) 255-2525
  • Ask to speak to one of our Recruiting Specialists about this position

Hassle Free.

You don’t even have to worry about filling out an application – Receive instant feedback from your phone interview.

Results Oriented. 

At Express, we ignite opportunity by giving you choices. We have a variety of career opportunities from over 100 employers in the Williamson County area and we will help you to find the perfect one as quickly as possible. We welcome anyone who seeks to build or continue their career. If you take the time to go the extra mile, try your best in all situation and believe honesty is the best policy – Call Express today to see how we can help you achieve your career goals!

Call (512) 255-2525

Our Location

2000 N Mays St, Suite 202

Round Rock, TX 78664

(512) 255-2525

About Us

As a staffing leader in the Williamson County area for more than 15 years, we’re ready to help you take the next step in your career.

These are just a few of the benefits of working with Express over another agency or searching on your own:

  • No fees
  • Weekly pay when on assignment
  • Medical, dental, vision, and life insurance options
  • Direct deposit
  • Referral bonuses
  • 401k program
  • The support and hard work of our dedicated staffing consultants

 

Express Employment Professionals of Round Rock has helped job seekers in Round Rock and Williamson County since 2003. Call or come see us today to see how we can help you!

 

 

Express Office: Round Rock
2000 North Mays Avenue
Suite #202
Triangle Center
Round Rock, TX 78664
Apply Now