Service Advisor

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Located in Dubuque, IA

Salary: $15-18/hr

Express Employment Professionals has partnered with a local company to search for a Service Advisor to join their team! 

 

Responsibilities:

  • Meet & greet all customers
  • Track time for repair orders
  • Answer phones professionally
  • Schedule appointments
  • Take complete customer information
  • Communicate with customers (3 C’s: Concern, Cause, Correction)
  • Order parts for specific repair
  • Communicate exact repair orders to Technicians
  • Add part numbers and canned jobs into RO Writer (shop management software)
  • Organize daily work load
  • Up sell, advertise customer on care options
  • Review the Technicians digital inspections with customers
  • Checking in freight and stocking shelves
  • Ordering inventory, returning parts, and updating inventory

 

Full-Time Benefits:

  • Paid vacation
  • Health & supplemental insurance
  • Holidays off
  • Workers compensation insurance
  • Cutting edge equipment & software
  • Clean, comfortable, and fun work environment that rewards creativity & success

 

What You Can Bring to the Table:

  • Sales experience is required
  • Automotive background preferred
  • Understand the importance of strong relationships with customers
  • Outstanding phone skills
  • Computer & technology skills (tablets & internet usage)

 

Details:

  • Full-Time
  • Monday - Friday / 8am to 6pm
  • Wage starting at $15-18/hour

 

Ways to Apply (choose one:)

  • Call 563-583-1600 for an immediate phone interview
  • Email your resume to Chad.Fitzgerald@ExpressPros.com
  • Stop by 1701 JFK RD Dubuque, IA
  • Submit your online application to ExpressPros.com/DubuqueIA

 

Remember, there's never a fee to the job seeker! 

Like Us! Facebook.com/ExpressDbq

Express Office: Dubuque
1701 John F Kennedy
Dubuque, IA 52002
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