Bilingual Customer Service Representative / Inside Sales Associate


Top Job

Located in Ottawa, ON

Salary: $18.00 - $20.00

Our client, one of the largest distributors in their industry, is currently looking for a courteous and ambitious Bilingual Customer Service Representative / Inside Sales Associate to join their team.

Why work for this organization:

  • Room for growth both financially and professionally
  • Salary increases based on performance
  • Medical benefits after probation
  • Yearly bonuses based on company sales
  • Closed between Christmas and New Years
  • Centrally located with free parking

Duties may include, but are not limited to:

  • Answer customer calls and e-mails providing them with friendly support in a timely manner
  • Enter orders into entry system - Oasis
  • Suggest products to customers
  • Create and submit quotes to clients / customers
  • Work directly with the Outside Sales Team as required
  • Assist customers in person
  • Process payments
  • Other duties as required

Required Skills and qualifications:

  • Excellent interpersonal skills and/or previous work experience with the public required
  • Previous knowledge of wood products (Plywood, Hardwood, Engineered hardwood, etc.)
  • Strong oral and written communication (English and French) – Bilingualism required
  • Good math and measurement skills (Metric and Imperial)
  • Proficient in MS Outlook, Word and Excel
  • Must be detail and goal oriented
  • Must be able to work well in a team environment
  • Able to manage and complete tasks with little to no supervision


  • Own vehicle (Bus Accessible)
  • Sales experience
  • Wood working knowledge

Location: East End

Monday to Friday – Hours are 8:00am – 4:30pm with a 1 hour lunch

If you are interested and believe you meet the specified qualifications, please reply to this ad with your Resume.

We thank all applicants for their interest in Express Employment Professionals; however, only those candidates selected for interviews will be contacted.

Express Employment Professionals is an Equal Opportunity Employer.

Express Office: Ottawa
700 Industrial
Unit 330
Ottawa, ON K1G 0Y9
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