Customer Service Representative - Rental Division


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Located in Arden, NC

Salary: $14/hr

Our client is a multi-service real estate and property management firm operating in several states. Their property portfolio is growing, and so is their need for customer service support.

 Daily Duties:

  • Coordinate confidential and time sensitive communications between home owners, potential renters, property developers and company representatives.
  • Composition of correspondence, preparation of mass mailings using MS Word and Outlook mail merge functions
  • Tracking of budget expenses in Excel
  • Taking minutes at meetings
  • Telephone follow-up and special reports as required.
  • Update existing customer information
  • Process work order, forms and applications

Qualifications and Experience:

  • Candidates must have strong customer service skills
  • Have phone sales skills, and be a great first impression maker.
  • 6 months-1year pervious customer service experience
  • Basic knowledge of Microsoft Word, Outlook and Excel
  • Typing speed 40-50 WPM

You will be the first point of contact for customers and potential customers. Superior organization skills and people skills are essential. Clientele can be demanding, and may not have a clear of your responsibilities and the pressures of the job. You will need to prioritize tasks, set clear expectations, and deliver on deadlines.

Full time Monday through Friday 8am-5pm opportunity for an outgoing and highly skilled administrative candidate. $14/hr.

Long-term company benefits include dental insurance coverage (eligible after 90 days of employment), paid holidays, paid sick leave, paid annual leave (eligible after 6 months) and 401K.

Express Office: Asheville
1979 Hendersonville Road
Suite B
Asheville, NC 28803
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