Customer Service Representative

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Located in Webster Groves, MO

Salary: $13.00-$15.00

Customer Care Representatives are responsible for interacting with customers via e-mail and phone to provide and process information in response to inquiries, concerns and requests about products offered via the company website to customer satisfaction.

  • We are looking for a positive, resourceful and proactive self-motivated individual with the initiative and drive to take on additional responsibilities as needed
  • Answering office phones from clients and addressing their needs for machine parts that need to be ordered
  • Clearly communicate product and company information via phone or e-mail to answer or resolve customer questions/concerns
  • Speaking clearly and persuasively in positive or negative situations.
  • The successful candidate must be organized, detail oriented, creative, able to multi-task and have effective communication skills

Qualifications:

  • Office and administrative experience
  • Strong computer skills and proficiency in Outlook, MS Word & Excel
  • Excellent communication skills and a professional phone manner
  • Handle confidential and sensitive material with discretion
  • Punctuality, accuracy and reliability are must

Express Office: Saint Louis (South)
8039 Watson Road
Webster Groves, MO 63119
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