Customer Service Representative
Located in Webster Groves, MO
Customer Care Representatives are responsible for interacting with customers via e-mail and phone to provide and process information in response to inquiries, concerns and requests about products offered via the company website to customer satisfaction.
- We are looking for a positive, resourceful and proactive self-motivated individual with the initiative and drive to take on additional responsibilities as needed
- Answering office phones from clients and addressing their needs for machine parts that need to be ordered
- Clearly communicate product and company information via phone or e-mail to answer or resolve customer questions/concerns
- Speaking clearly and persuasively in positive or negative situations.
- The successful candidate must be organized, detail oriented, creative, able to multi-task and have effective communication skills
- Office and administrative experience
- Strong computer skills and proficiency in Outlook, MS Word & Excel
- Excellent communication skills and a professional phone manner
- Handle confidential and sensitive material with discretion
- Punctuality, accuracy and reliability are must
Express Office: Saint Louis (South)
8039 Watson Road
Webster Groves, MO 63119