New Account Boarding and Tech Support Representative

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Located in Pinellas Park, FL

Salary: $14.00

Location: St. Petersburg, FL

Salary:$14.00 per hour

 

 

Job Duties: 

  • Assist Customers with installation of credit card terminals, software and POS Systems
  • Provide quality technical support to Customers by identifying problems, researching and providing answers, and if needed guiding the client through corrective steps
  • Keep accurate records of customer interactions and account status
  • Professionally refer unresolved or escalated calls to Team Lead or Management
  • Maintain a quality and quantity of work that falls within established standards
  • Communicate effectively at all levels – internally, externally, written and oral
  • Able to maintain composure during high volume, high stress situations
  • Manage time efficiently; meet personal and departmental goals and work effectively within the team
  • Other responsibilities as assigned or requested by management
  • High level of integrity and trustworthiness due to the sensitivity and confidentiality of information and data that is
    handled
  • Benefits Available to Eligible Express Associates:
  • Medical Plan
  • Prescription Drug Coverage
  • Dental Plan
  • Vision/Eyewear Plan
  • Life Insurance
  • Short-Term Disability
  • Accrue Holiday and Vacation PTO
  • Direct Deposit
  • 401(k) Retirement Savings Plan
  • Referral Bonuses


To APPLY for this opportunity OR for more information about all our jobs postings, please:

* Submit your online application to our website, https://www.expresspros.com/STPetersburgFL/Job-Openings.aspx OR download the ExpressJobs APP on your mobile device where you may submit your application, view our job postings, or manage any assignment we may send you to
* Call our office at 727-479-0679
* Visit our office at 4326 Park Boulevard, Suite E, Pinellas Park, FL 33781

Express Office: Saint Petersburg
4326 Park Boulevard
Suite E
Pinellas Park, FL 33781
Apply Now