Customer Service Representative
Located in Farmington Hills, MI
Express Employment Professionals is looking for experienced Customer Support candidates for our client in Farmington Hills, MI!
Candidates with a minimum of one year in call center environment or experience in the financial industry is a plus!
This is a rapidly growing company that offers programs such as credit monitoring and rebuilding, identity theft protection and lifelong financial planning/education.
Customer Support Responsibilities and Duties:
- Handling confidential information, assisting with payment arrangement, using great attention to detail. Providing exceptional customer service by managing inbound phone calls effectively. Reviewing program details with customers and troubleshooting.
Customer Support Qualifications and Skills:
- Solid work durations (at least a year with the same company at prior positions)
- Call center, customer support, payment processing and/or data entry and document processing experience in previous job duties
- Experience in financial settings, such as mortgage/insurance companies, student loan offices, or commercial banks are a PLUS!
- Attention to detail!
- Shift Available: 11 am – 7:30 pm or 12:30 pm – 9 pm
Customer Support Benefits:
- This is a full time and long-term position in a traditional office setting.
- Weekly pay and the option for health insurance immediately - including dental and vision!
- Direct Hire option available after evaluation period - pay increases available when hired in!
- Monday through Friday schedule with optional overtime
Job Type: Full-time Salary: $12.00 to $15.00 /hour
Express Office: Farmington Hills
37457 Schoolcraft Road
Livonia, MI 48150