Administrative Associate - North Vancouver

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Located in North Vancouver , BC

Salary: $16 - $18/ hour

We are seeking an Administrative Associate to join a bathroom hardware retailer in North Vancouver. This is the ideal position for candidates who enjoy a fast paced environment, providing exceptional customer service over the phone and resolving problems. The ideal candidate will be comfortable taking inbound calls and have strong computer skills. Candidates who have previously worked in a call center environment are encouraged to apply.

Responsibilities:

  • Answering inbound telephone inquiries regarding stock and order status
  • Follow-up calls to overflow messages
  • Answering email inquiries
  • Checking stock status on the database
  • Working in partnership with the order desk to ensure all customer inquiries are answered

Requirements:

  • Intermediate computer skills
  • Ability to repeatedly take inbound telephone inquiries
  • Outstanding customer service skills and resolution skills
  • Ability to find answers to inquiries and follow-up with customers
  • Ability to work accurately in fast paced environment
  • Ability to commute to North Vancouver

What's in it for you?

  • Hours: Monday to Friday 8:00 am to 4:30 pm (or 7:00 am to 3:30pm)
  • Pay rate: $16 - 18/ hour
  • Accessible by transit
  • Benefits available after probationary period

To apply, please email your resume. We thank all candidates for their application, however, only qualified candidates will be contacted.

Express Office: Vancouver (Downtown)
555 West Hastings
Suite 975
Vancouver, BC V6B 4N6
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