Customer Service Advocates Needed in Rochester Hills

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Located in Rochester Hills, MI

Salary: $11.75 per hour

Web-based retail company located in Rochester Hills is seeking Customer Service Advocates. Qualified candidates will be quick, alert, and dependable.

 

Job Duties:

 

  • Data entry
  • People that call in are upset about the situation, so they want someone with a clear, friendly voice that will show empathy
  • Will train on software programs
  • Must be comfortable working out of multiple open windows

 

 

Qualifications:

  • Strong verbal, written, and electronic communication skills
  • Someone with a clear, friendly voice that will show empathy
  • Minimum of 6 months recent call center experience
  • Ability to learn and adapt to change quickly in fast paced environments
  • Self-motivated with strong work ethic
  • Thrives working under pressure and meeting deadlines
  • Can work independently with minimal supervision or as part of a team
  • Proficient with technology

 

This is a “work hard, play hard” environment with a break area featuring TVs, ping pong table, internet use, a clean kitchen area, and an outdoor basketball hoop. Associates are expected to focus and keep up on their warehouse responsibilities and may use the break area on designated breaks and lunches.

 

Shift: 9:00am to 5:30pm; able to work overtime on Saturdays 7:00am to Noon

 

Pay: $11.75 per hour

 

How To Apply: (choose one)

  • Respond to this ad
  • Resumes may be emailed to jobs.troymi@expresspros.com
  • Apply online at ExpressTroy.com
  • Download the ExpressJobs App on Google Play or iTunes stores
  • Visit our office at:
    • 811 E. South Boulevard – 2nd Floor – Rochester Hills, MI 48307

Express Office: Rochester Hills
811 E South Boulevard
Suite 210
Rochester Hills, MI 48307
Apply Now