Technical Service Representative

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Located in Boulder, CO

Salary: $19.00-$20.00/hour (DOE)

Technical Service Representative

 

A fast paced, dynamic company in the Boulder area that operates interactive self-service kiosks throughout the US and Canada is seeking Service Representatives for a long-term position!

 

Technical Service Representatives act as a remote service technician to support a highly mechanical, automated machine involving complex, small, and intricate moving parts. 80% of time will be assessing and repairing kiosks remotely, and qualifying new software and mechanical updates, with 20% of time spent on directing repairs that are completed by on-site technicians. Job duties include:

  • Hands-on testing, troubleshooting, and calibration of kiosks
  • Responding to and repairing kiosks based on error messages received from kiosks
  • Remotely updating and/or installing new software on kiosks
  • Machine maintenance and repair
  • Retro-fitting kiosks with new or updated components when engineering changes are implemented
  • Providing technical support and troubleshooting assistance to field service colleagues.

While PC/software experience is a plus in this role, mechanical experience and aptitude is a must as this is not a solely a network or software role.

 

Location: Boulder, CO

Position Type: Full Time, Evaluation to Hire

Pay: $19-$20.00 per hour, DOE

Schedule: 9:30am - 6:00pm M-F, some weekend shifts required


Qualifications:  Mechanical/Electrical repair experience and/or experience in a remote technical support help desk setting.  Proven assembly/disassembly skill for complex subassemblies.  Linux knowledge a plus!

Easy Ways to Apply - APPLY NOW!

  • Download the ExpressJobs app and apply directly from your mobile device
  • Resumes may be emailed to longmontco@expresspros.com
  • Complete an online application at expresspros.com submit it to the Longmont, CO location
  • Call or visit our office: 303-678-1608; 275 S. Main Street, Longmont, CO 80501

About Express Employment Professionals

Express can help you find the type of job that is a perfect fit for your needs and abilities, and you’ll never pay a fee for our services and support.  Whether you’re looking for a full-time position, part-time work, or a more flexible schedule, Express can place you in a wide range of jobs that meet your employment goals, including Administrative, Commercial, and Professional positions.  In 2015 we put over 700 people to work in the Longmont/Boulder area.  Let us help you today!

 

For a complete listing of all open positions, visit www.expresspros.com/longmontco

 

*TSR * Service Rep * Technical Service Rep * Linux * CSR * Customer Service * Customer Service Rep * Mechanical * Repair * Electrical * Machine Maintenance * Remote Support * Troubleshooting * A+ Certification *

 

 

Express Office: Longmont/Boulder
275 South Main Street
Suite 200
Longmont, CO 80501
Apply Now